Overview
At Maearchangelos, we are committed to ensuring your satisfaction with our products and services. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a full refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Returns are only accepted through our drivers, who will inspect the item to ensure it meets these conditions.
Non-Returnable Items:
- Perishable goods such as food or other consumables
- Intimate or sanitary goods
- Hazardous materials or flammable liquids or gases
- Gift cards
- Downloadable software products
- Certain health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. All returns should be arranged through our customer service team, who will coordinate a pickup by one of our drivers.
Once your return is received and inspected, we will send you an email notification. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or missing refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at [email protected].
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Contact us at [email protected] for questions related to refunds and returns.